Terms of use

In accordance with the provisions of articles 6-III and 19 of the law for Confidence in the Digital Economy, as well as the decree of January 10, 2017 relating to consumer information by professionals involved in a real estate transaction. We inform you that:

Our price list is available on our website, or on request by e-mail, post, telephone or via the contact section.

Publisher

  • Heraclee SAS
  • Simplified joint stock company with a capital of 3,000 Euros
  • Head office: 13, rue de la Poste
  • 74120 Megève
  • FRANCE
  • Tel. +33.4.94.49.42.24
  • Info@heraclee.com
  • RCS Annecy 927 903 138
  • Intracommunity VAT number :
  • CPI N° CPI 7401 2024 000 000 030 (CCI Haute Savoie 23/05/2024) Intracommunity VAT number :
  • RCS Annecy 927 903 138
  • Financial Guarantee 110'000 Euros QBE QRCAI000404-GF

Host

  • APIWORK S.A.R.L.
  • Capital of €12,500
  • 1 Allieis Street
  • 75 Antibes
  • 06400 Cannes - France
  • +33 (0)4 92 91 90 63
  • Commercial register number: 489 890 483

Personal data

Use of the Site is subject to compliance with the following conditions. By accessing and browsing the site, you accept these conditions:

Site: refers to the website you access from your Internet browser. Use of the Site is subject to compliance with the conditions below. Accessing and browsing the Site implies acceptance of these conditions:

The Agency: designates the real estate agency(ies) present on the website, which publishes the ads and retrieves the data entered by the Internet user on the contact forms.

The following personal data may be collected on the Site:

Cookies : Cookies are used when using the Site to collect certain information (in particular, your IP address, information about the computer used for browsing, the connection mode, the type and version of Internet browser, the operating system and other technical identifiers, or the URL address of connections, including the date and time, as well as the content accessed). You can deactivate cookies via your browser settings.
Contact form: When you fill in the contact form, your name, first name, e-mail address and message are collected.
Your personal data is mainly used for the following purposes:

to manage our relationship with you;
to provide you with personalized content and services, based on your browsing history, preferences and interests;
When certain information is mandatory in order to access specific functionalities of the Site, this mandatory nature is indicated at the time the data is entered. If you refuse to provide mandatory information, you may not be able to access certain services, features or sections of the Site.

Your personal information is kept for a period not exceeding 36 months, unless :

You are exercising, under the conditions set out below, one of the rights granted to you by law;
A longer retention period is authorized or imposed by virtue of a legal or regulatory provision;
This lease may be renewed if you continue the business relationship.
During this period, the Site implements organizational, software, legal, technical and physical measures to ensure the confidentiality and security of your personal data, so as to prevent damage, deletion or access by unauthorized third parties.

Access to personal data

Access to your personal data is strictly limited to the Agency’s staff and sales agents, authorized by virtue of their functions and bound by an obligation of confidentiality. However, the data collected may be communicated to subcontractors contractually entrusted with the performance of tasks necessary for the proper functioning of the Site and its services, as well as for the proper management of the relationship with you, without your consent. It is specified that, in the context of the performance of their services, subcontractors have only limited access to your data and are under a contractual obligation to use it in accordance with the provisions of the applicable legislation on the protection of personal data. Apart from the cases set out above, the Agency undertakes not to sell, rent, transfer or give access to third parties to your data without your prior consent, unless compelled to do so for a legitimate reason (legal obligation, fight against fraud or abuse, exercise of rights of defense, etc.).

Conformément aux dispositions légales et réglementaires applicables, en particulier la loi n° 78-17 du 6 janvier 1978 modifiée relative à l’informatique, aux fichiers et aux libertés et du règlement européen n°2016/679/UE du 27 avril 2016 (applicable dès le 25 mai 2018), vous disposez des droits suivants :

Exercer votre droit d’accès, pour connaître les données personnelles qui vous concernent ;
Demander la mise à jour de vos données, si celles-ci sont inexactes ;
Demander la portabilité ou la suppression de vos données ;
Demander la limitation du traitement de vos données ;
Vous opposer, pour des motifs légitimes, au traitement de vos données ;
Vous opposer ou retirer votre consentement à l’utilisation, par nos services, de vos coordonnées pour l’envoi de nos promotions et sollicitations via courriers électroniques, messages SMS, appels téléphoniques et courriers postaux. Ce droit demeure valable que les informations vous concernant nous aient été transmises directement par vous ou par des partenaires tiers à qui vous les avez communiquées (dans ce cas, il faudra cliquer sur les liens de désinscription prévus dans nos SMS ou courriels ou nous contacter dans les conditions ci-après).
You can exercise these rights either by modifying your account settings, or directly on the Site in the “Contact” section, or by post, or by e-mail to the address given in the “Legal information” link.

For security reasons and to avoid fraudulent requests, this request must be accompanied by proof of identity. The proof of identity will be destroyed once the request has been processed.

For further information or to make a complaint, please contact the Commission Nationale de l’Informatique et des Libertés (more information at www.cnil.fr).

Policy on cold calling

We would like to inform you of your right to register on the opposition list for telephone canvassing and suggest that you register on Bloctel.

Bloctel is the list of opposition to telephone canvassing on which any consumer can register free of charge in order to no longer be canvassed by telephone by a professional with whom they have no current contractual relationship, in accordance with the French consumer law n°2014-344 of March 17, 2014.

The law specifies that it is forbidden for any professional, directly or through a third party acting on his or her behalf, to telephone a consumer registered on this list, with the exception of the cases enumerated by law.

For further information: https://www.bloctel.gouv.fr/
To register: https://conso.bloctel.fr/

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